Case Studies
Overview
The Goals
- Provide users with an easy to navigate platform that was modern in appearance aligning usability with current web design trends.
- Within this goal, focused improvement on mobile responsiveness, better search results, and an organized sitemap structure.
- Include eye- catching elements and graphics.
- Seamlessly integrate the website with social media making sharing content simpler.
The Challenges
One unique challenge faced was the timeline. With the old website contract expiring, there was a very tight timeline to design, organize, and launch the new site, with a hard deadline looming in the near distance.
The Approach
The internal website project team included one staff person from each department, to serve as an advocate for their specific wants and needs. They also served as an ambassador of the project within their departments. Regular collaboration and communication ensured a holistic understanding of project requirements and facilitated problem-solving.
Recognizing the importance of mobile users, the project adopted a mobile-first design strategy. The website was designed and tested for responsiveness across various devices and screen sizes, ensuring a seamless user experience.
Communication channels were established to keep all stakeholders informed and engaged. Regular project updates, status meetings, and the use of project management tools ensured that everyone was on the same page regarding project progress and challenges.The project didn't conclude with the launch. Post-launch, the team continues to actively monitor website performance, user feedback, and analytics. Continuous optimization efforts are made based on data-driven insights to enhance the website's ongoing effectiveness
The Results
When launching a new website that is used by 190,000 people annually, one of the best reactions is to receive is no feedback. Usually this means that people are able to successfully navigate the website and, in this situation, no news is good news. However, after the launch of the new and improved www.vah.com site, unsolicited feedback from many residents and staff members, all positive reactions, collected.
Overview
The Village of Machesney Park, IL was eager to fully submerge into a full municipal website re-design with Revize, The Government Website Experts. Through collaborative and intense efforts, the final product exceeded expectations. Machesney Park's robust design is easy to utilize, compartmentalizing the captivating village on your web screen.
The Goals
- Transforming a 10-year-old site to a modern, accessible, and responsive web design.
- Eliminating outdated content and webpages.
- Creating a site that gives community members, businesses, and visitors 24/7 online access to municipal information, services, and resources.
- Creating a user-friendly CMS for staff to easily post and edit content.
The Challenges
Constructing the new municipal site was a very large undertaking for the Village of Machesney Park's small yet well fortified team - starting from scratch, creating a new site map and drafting new content for each webpage is just a summary of the effort eluded throughout. While this was at times a tedious process, it was also extremely rewarding in the end. The Revize site is easy to maintain and navigate, and sports a modern, pleasing design for Machesney Park.
The Approach
To solidify the launching of Village of Machesney Park, IL municipal website, patience and strategic planning was executed along the way effectively.
The site construction process involved high levels of collaboration and engagement among members of the village’s team and the Revize team. This approach ensured the final site design was a reflection of the village’s brand while also encompassing modernity, functionality, and accessibility.
It is crucial to work together to create a successful product. The final esteemed product was achieved with excellent communication back and forth over the span of months.
The Results
Since launching our new site, the Village of Machesney Park, IL has received a tremendous amount of positive feedback from countless residents, businesses, and employees. With ADA- Compliancy, Technical Support and an overall aesthetically pleasing government website, Revize has made a tedious process, simple for all.
Overview
The Goals
- Transforming a 15-year-old site to a modern and aesthetic web design
- Accurately reflecting the city's eclectic presence in the web design
- Customizable modern government website applications to make information easier to find
- Getting rid of old pages during the content migration
- Creating an overall leading CMS that makes sharing timely information efficient
The Challenges
The Approach
To ensure quality and time efficiency, the project followed concise steps and management along the way.
The initial stages included a kick-off meeting, engaging the employees of the City of Olympia first-hand with the vision for the site, and discussing objectives with the Revize team. From there, the design and building process took place where the Revize web designers began workshopping drafts of what the city were wanting their new site to look like.
This process took about 3-5 weeks while collaborating with the Revize web developers to ensure the site was beautiful and functional. The Revize team and The City of Olympia communicated all steps of the way to make sure the objectives and vision of the site were maintained, which included content migration and ridding of excess pages
The Results
The City of Olympia has received tremendous feedback from residents, employees, and organizations after the new site launch. The objective of truly replicating the authenticity of the city and uplifting the vibrant community of Olympia was accomplished while implementing best practice government website features. The goal of getting rid of old pages was accomplished successfully by downsizing 2,500 pages to 334. "When accomplishing our objectives of getting rid of old content we used the analogy 'not bringing any old boxes to the new house.'" Joshua Linn, Digital Communications Manager of The City of Olympia, WA, says. The end result created a beautiful new home to uplift the community of Olympia and illustrate what makes the city so special to the community and its visitors.
Overview
The Goals
- Bringing information residents need to know to the forefront of the homepage
- Creating a platform for census counting that decreases Pittsfield resources
- Making a website accessible and manageable on a variety of devices (Desktop, Tablets, Phones)
- Creating a user-friendly CMS for administrators to post timely information
The Challenges
- The old Pittsfield website was difficult for users to find important information, causing the city to receive 30-40 calls a day from residents.
- Excess census letters being sent into the voter office
- Adapting to CMS software that translates to multiple devices
- The previous Pittsfield website was difficult to use for employees causing information posting to be delayed.
The Approach
The Results
Overview
The Goals
• Bringing the most used content functions by residents to the main navigation (online payment, assistance benefits, top services)
• Building a website with a mobile-friendly design
• Meeting the needs of the community with well-organized content
The Challenges
The Approach
The design approach included implementing Revize website features like:
• One-button language translation services
• Curated-search feature
• Navigation menu that focuses on Top Services for residents
The Results
The new site is mobile device optimized, includes clear navigation panels, modern aesthetic, user-friendly features, and best-practice standards. The Clark County staff plans to continue to work with Revize while expanding their site in the future.