Frequently Asked Questions


Frequently Asked Questions

How will a Revize website help my community?
A Revize website will allow your residents and businesses to easily fill out and submit documents, review and pay bills and taxes, perform searches to answer frequently asked questions and perform a suite of other tasks that would otherwise require staff assistance.  What’s more, a Revize website will enable you to increase staff productivity and decrease costs by reducing off-line departmental operations.
What e-government tools do you offer?

We offer a complete range of tools for governments.  Our most popular modules include:

  • Public Service Request App
  • Calendar of Events
  • E-Notification
  • Online Payment Portal
  • Facilities Reservations
  • News Center with Facebook/Twitter Integration
  • Emergency Alerts
  • Online Forms/Survey Tools
  • E-Newsletter Applications
What is Web Content Management?
It is the controlled separation of technology (the structure of the web pages look and feel) and content (up-to-date information). 

By separating technology and content, the roles of the web developer and the non-technical content owner can be separated. This enables web sites to be updated more timely and efficiently.
Why do I need a Web Content Management System?
If you have a website, you need to have some sort of CMS.  The more sophisticated your CMS, the more things you can do with your site.  But functionality doesn’t have to come at the cost of ease-of-use.  Revize’s CMS is the most sophisticated CMS available because while it is incredibly powerful, it is surprisingly simple to learn and use.
Can we see how your program works before we buy it?
Of course!  When you schedule a free, no-obligation presentation, we will walk you through our system step-by-step so you can see exactly what Revize can do for you and how easy it is to use our platform.
Will I have to install special software onto my computer to use the Revize system?
No. You will be able to do everything you need on your site using practically any browser.
How long will it take to launch our new site?
Revize addresses time concerns by completing websites in considerably less time than our competitors. And because our software is so easy to use, we are able to effectively train our clients in less than half the time it takes our competitors.
Does Revize work only with governments?
Over the years, we have established ourselves as the go-to vendor for governments looking for a website that will serve residents better, inspire them more, and get them actively involved in the community.
Is prior web site development experience required to use the Revize CMS?
Absolutely not.  If you can use Microsoft Word you will have no trouble editing content on your Revize website.  No HTML or coding is required with Revize.
Is there an extra fee for software upgrades?
As a Revize client, you will receive full access to all enhancements to the components and modules in the Revize CMS at no additional charge. When a software update or new version is rolled out, Revize will automatically update all servers used by our subscription service clients.
Who will update and make edits to the website?
Whichever staff members you allow this privilege to.  And you can rest assured that the Revize support team is here to help 24/7/365.
Are we required to switch our email service to Revize?
No, not at all.  You can continue email hosting with your current vendor.
Can I restrict certain users from accessing certain sections of the admin site?
Clients maintain total control over who does and does not have access privileges and precisely what those privileges will include.
If we switch to Revize, can we keep our current domain name?
Yes, you can keep your current domain name.
Is there a limit to the number of web pages our site can have?
Your site can contain an unlimited number of pages, but bear in mind that there is a nominal annual fee for sites requiring more than 20GB of data storage.
Is there a server storage limit?
No storage limits, all of our servers have unmlited storage.
How reliable are Revize servers?
Revize has four state of the art physical data centers located in San Diego, Phoenix, Houston and Chicago with around the clock (24/7/365) monitoring of all server activities.
Is technical support available after training is completed?
Unlimited Technical Support is available to all clients at no additional charge. Our online support portal is available 24/7/365 for issue tracking and management. We also provide phone and email support during regular business hours.  
Is training conducted onsite?
Our training program is customized based on each client’s needs, and we provide hands-on training the way you want it - either onsite or off site through web conferencing tools.
Do we have to migrate our pages and documents ourselves?
During the site development and set up phase, our data migration team will move all the pages and documents from your current website to the new site. Then your staff can always edit the website  and add pages and documents using the Revize CMS.
How do we get started with Revize?
Call us today at 248-269-9263 or email us at to schedule a free, no-obligation demonstration.
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